eConsult

eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice normally within 2 days. (Link at the bottom of page)

We do not use eConsult as a same day appointment tool. If you need a same day emergency appointment then please call reception. Examples of this include a chest infection, urine infection or throat infection/tonsilitis.

A few examples of appropriate conditions

  • Review appointment for a known, eg flare of eczema requesting treatment.
  • New issue that does not need to be seen on the day – fungal/thickened toe nail
  • Muscular issues – Knee pain, low back pain
  • Request for a test – prostate blood test.
  • Skin lesions will often need to be seen in person but submitting an eConsult can be triaged into urgent or routine from an eConsult with a clear in focus picture.

Benefits of eConsult

  • Enables our patients access help and advice they need at the right time, in the right place, with the right person
  • Provides online option for accessing your practice
  • Can be used for medical issues (eg knee pain) as well as administrative (eg requested completion of a form)
  • You can attach images and have this looked without being seen in person
  • A GP will normally respond within 2 working days
  • Can reduce delays and additional appointment– eg arranging a blood test and a review with the results or a direct appointment with the most appropriate team member – eg physio for knee pain .

Please click the link below to begin your eConsult

 https://prudhoemedicalgroup.webgp.com/