Prescriptions

Ordering repeat prescriptions

You can order a repeat prescription in a number of ways:

• via NHS App  https://www.nhs.uk/nhs-app/
• our Online Services
• posting through the letterbox outside the surgery
• posting in the red letter box in reception
• via email to nencicb-nor.prudhoe.prescriptionrequests@nhs.net

You will receive an acknowledgement your request has been actioned. Please allow up to 5 days to collect your prescription from your nominated pharmacy.

Repeat Dispensing

Instead of ordering your script from the surgery you can go straight to your high street pharmacist to collect your medication for 6 or 12 months, dependant on your condition. Suitable for patients on stable medication who do not require reviews more than every 6 months such as; raised BP treatment, diabetes, thyroid replacement etc. Please ask for details.

Collections

Please note that in normal circumstances we require 2 working days to process repeat prescription requests; e.g. requests for repeat prescriptions delivered to the surgery on a Friday will not be available until the Tuesday afternoon the following week.

If there is a query with your request you may need to allow more time, i.e. 3 or more working days. The receptionist will advise you if there are likely to be any problems. This is because your doctor may not be at the practice to look at your request on the day that you bring it to the surgery.