With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
GENERAL DATA PROTECTION REGULATION
(please see more information under our "News" section where you can view our "Privacy notice")
The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.
The regulation applies from 25th May 2018 and will apply even after the UK leaves the EU.
What GDPR will mean for patients
The GDPR sets out the key principles about processing personal data, for staff or patients:
- Data must be processed lawfully, fairly and transparently.
- It must be collected for specific, explicit and legitimate purposes.
- It must be limited to what is necessary for the purposes for which it is processed.
- Information must be accurate and kept up to date.
- Data must be held securely.
- It can be retained for as long as is necessary for the reasons it was collected.
There are also stronger rights for patients regarding the information that practices hold about them. These include:
- Being informed about how their data is used.
- Patients to have access to their own data.
- Patients can ask to have incorrect information changed.
- Restrict how their data is used.
- Move their patient data from one health organisation to another.
- The right to object to their patient information being processed (in certain circumstances).
HADRIAN EXTRA CARE HUB – For patients who prefer to be seen in the evenings or on Saturdays a new service is being provided in collaboration with other local practices. Appointments are available, between 6:30 and 8pm, Monday to Friday and from 9am to 5pm on Saturdays staffed by local GPs. If you would prefer to be seen during these times, appointments must be booked in advance – just ask our receptionist for an appointment in the Hadrian Extra Care Hub . If you need to cancel an appointment when our practice is closed please ring 01434 636950 and leave a message.
Get Well, Keep Well
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
New Men B and ACWY Vaccine - Update to Routine Vaccine Schedule 2015: Read more here
NAMED GP FOR ALL PATIENTS
From 1 April 2015 all patients at Prudhoe Medical Group, including children, will have a named GP who is responsible for their overall care at the practice. This does not, however, prevent you from seeing any GP in the practice as you currently do, and you are unlikely to see any notable change in the way care is delivered to you by our practice.
CQC report - Prudhoe Medical Group rated outstanding following inspection in October
Comments below from our Senior GP Partner Dr Steven Quilliam:
"I am thrilled with the CQC assessment. I have been a GP at this practice since 1986 when Dr Donald Golightly was the senior partner. Sadly, Dr Golightly passed away just before Christmas. On the day after his death, we received the news from the CQC that we had achieved an 'outstanding' assessment. I would like to dedicate this assessment to his memory as it was the legacy of his high standards of patient care that inspired me. He was one of the early NHS GP pioneers who was always ready to embrace change, such as bringing the training of GPs to the practice, computerisation, and the development of team working, which are all taken for granted nowadays. We are blessed with a wonderful team of reception and administrative staff, nurses and doctors, with the support of an active patient participation group and the loyalty of our patients in the Prudhoe area."
Comments below from our Practice Manager Tony Hockey:
"Having worked and managed Prudhoe Medical Group for almost a year we have worked extremely hard to achieve the highest possible standards for our patients to provide effective and quality services. We have an excellent clinical and non-clinical team here at Prudhoe serving the Prudhoe patient population. A big thank you to all clinical, admin, all attached staff (District Nurses, Midwifes and Health Visiting Teams) and patient group members for all their contribution. We will look to continue to build and improve on services for our patients in the future."
Comments below from GP Partner Dr John Green:
"There has been some some concerns expressed in the press recently about the CQC process but for our part we found it to be fair, rigorous and ultimately a positive experience for the whole team.
We are fortunate to be a part of Tynedale where there has been a culture of quality and improvement within the local GP practices for many years. This outstanding result for us is the result of a lot of hard work and dedication by our staff and a healthy working relationship with our local teams and patient group.
Our hope now is to build on this and continue to improve the service we offer to the patients of Prudhoe."
Download our CQC Report Here
(Site updated 05/06/2018)